[2024 dev2next] learning to say no without being a jerk

Speaker: Christina Aldan @luckygirliegirl

For more see theĀ table of contents


Saving the day

  • Overcommit
  • People get used to asking last minute
  • Others “can’t”
  • Wake up call – physical health/carpal tunnel

Boundaries

  • Sound – headphones, cell phone policy, meeting facilitation
  • Nonnegotiatables – core values. Deal breakers
  • Time – deliverables and more
  • Physical – handshakes, taking breaks, hugs, solo lunches
  • Mental/emotional – communication, delegating, saying no, avoiding gossip
  • Material/financial – salary, benefits, office space, equipment

General

  • Feel stuck and come out fighting when backed into corner

Why we resist boundary intrusions

  • Missed opportunities
  • Want to help – little things expand and now you own them
  • Want people to like us
  • Think have to take on everything
  • We are having fun. but even the fun things take energy
  • Conflict avoidance
  • Avoid being a jerk. Some people take no as insult
  • Fear of abandonment
  • Fear of missing out (FOMO)
  • Fear of not being good enough
  • Fear of imperfection
  • Fear of not belonging
  • Fear of change
  • Fear of judgement

Important skill

  • Being able to say no sets boundaries
  • Sets expectations of others in relationship
  • Rules must be followed; create own
  • Can focus more
  • Multitasking is not a thing; need to focus
  • Stay connected to purpose
  • Good fences make good neighbors; people know what to expect

Saying yes all the time

  • Sacrifice gym, personal things
  • Sick too much. Used to plan 10 days to be sick.
  • Always busy; can’t slow down
  • Crash
  • Work is mediocre at best; significantly more mistakes when rush
  • Cancel on friends last minute – “flaker friend”
  • Resentful when tired

Saying no

  • Value own time
  • Think about whether feel obligated – can send to resources or offer to help with a part
  • Think about what it would take to make it an emphatic yes. ex: for negotating contracts and salaries
  • Gamify saying no. Tell people practicing. Have people ask silly yes/no questions.
  • Decide; if you don’t honor your boundaries why should someone else

Hack your brain/emotional intelligence

  • Change your password; change your mind. ex: “NoWayJ0$e” or “NotGoingToDoIt” and log out each time. Forces you to type it a lot and brings to forefront of mind and attention.
  • Shift perspective – third person perspective as if on tv. See relationships and reactions
  • Calming techniques; tapping solutions audio book – takes time to convince brain willing to shift
  • Practice!
  • Self directed study – ex: read something every day, social media, listen to audio, etc
  • Set reminders on calendar. Brain processes images faster than anything so glance at it and see pop up as constant reminder about saying no
  • Writing on paper – involve more senses
  • Role play – had conversation in head

Have phrases

  • “Thanks so much for thinking of me. Unfortunately I have another commitment. I am copying X who is an expert on the subject and more than qualified to speak at your event”
  • “I am not the est person to help out with this. There’s probably someone more appropriate to ask”
  • “If this were any other day/time I would do it. Unfortunately I have another commitment”
  • “It just don’t work with my calendar:
  • “This doesn’t meet my needs now, but I will keep you in mind for future reference” – stops repeat spam on linked in
  • “No. Unfortunately it looks like it won’t work for me”
  • “Thank you for thinking of me. Unfortunately my calendar is full at the moment. How is X for you”
  • “I just don’t feel like I could give you my full time and attention on this”
  • “Thanks for asking me, but I’m already committed to something that day”
  • “I promised my business partner I wouldn’t take on any more projects”
  • “I can’t do that, but let me tell you what I can commit to”

Warnings

  • Be honest – don’t defer to next month if don’t want to do it
  • Beware of reluctant yes where “yeah, I think I can do that” and then it immediately gets bumped. Either emphatic yes or definitive no.
  • “No” is a complete sentence

My take

This was awesome. Faced paced and lots of ideas. My session is right after this and I have a few things I can reference!

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