Tag Archives: Mac

iPad 2 Has Massive Screen Bleeding

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Last week, I decided to sell my ‘old’ Apple iPad in favor of an Apple iPad 2. While I love the performance enhancements and size reduction of the newer model, I was shocked the first time I rebooted the device. As soon as the screen went to black, there was massive screen bleeding along the edges of the device, most notably on the side with the Home button.

Samples

Below are two sample images of my Apple iPad 2 device. (Click on the images for full-size versions.) I took the photos in a dark room with no flash, primarily because with lights on in the room, the overhead light reflected on the surface of the display.

I am not alone

Some news websites, such as MacRumors, have started reporting this issue. Other users have also provided samples which indicate the problem varies among units.

Where to go from here?

As an owner of the original iPad, I can honestly say these bleeding issues are much more severe on the iPad 2 than they ever were on the iPad 1. I’ve considered returning the device but since it is out of stock in many places, I am not sure when I would get a replacement. Also, since I bought it at Best Buy, do I go there, or since it is protected by AppleCare for the first year, do I go to the Apple Store? Do they cover screen bleeding at all? Given the bright fluorescent lighting of the Apple store, though, I’m not sure how easy it will be to demonstrate the bleeding in person. Either way, this is not the kind of quality I have come to expect from Apple.

Update #1 [3/13/2011]: Apple Store refuses exchange despite having new ones in stock!

While most Apple Stores are sold out of the iPad 2, they did inform me they had plenty on hand for “DOA” replacements. In other words, if the device is totally broken they will give you a new one, even though they are not selling them. When I told them I had purchased it from Best Buy, though, they retracted their offer and told me it would have to go through Apple Care to order “a replacement part” (that is, the entire device), and that I could not take one of the items in stock. I may just return it to Best Buy and wait for stocks to refill around the country.

Update #2 [3/22/2011]: Returned iPad

Following TheServerSide Symposium, I decided to return my iPad 2, despite the fact that is no place to buy a new one. I loved the device, but would prefer one that doesn’t have severe bleeding. Now, it is just a matter of waiting for the mad rush to end, before attempting to buy a new one.

Hands on with iOS 4.2 [iPhone4/iPad]

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I upgraded both my iPad and iPhone 4 to iOS 4.2 this afternoon, and with few exceptions, the results are quite positive. In short, “Find my iPhone/iPad” is awesome but creepy, AirPrint is seriously lacking, and the iPad updates are a long time coming. The only big downside is that Apple went ahead with its plan to eliminate the landscape/portrait lock button on the iPad, instead replacing it with a mute feature. Read on for more details of my hands-on experience with iOS 4.2 on both the iPhone and iPad.

iOS 4 on the iPad at last

One of the most long-awaited features for the iPad is the ‘missing’ iOS 4.0 updates that arrived with the new iPhone back in June. Five months later, Apple finally released updates to the iPad that have been available on the iPhone for months — including multi-tasking, Game Center, and folders to organize applications. Although some reviewers, myself included, have criticized the “faux” multi-tasking available in iOS 4, it is nice to see these updates finally released on the iPad.

New Feature: Find my iPhone/iPad

One of the newest, and possibly the most unexpected, feature is the new, free “Find my iPhone/iPad/iPod Touch” service, which previously was only available for paid MobileMe subscribers. Unfortunately, iPhones older than the iPhone 4 appear to be excluded from this service.

In order to use this feature, you must have an AppleId. If you purchase music on iTunes, you can use that same account. Once you have installed iOS 4.2 on one of your devices, you need to navigate to Mail/Contacts/Calendars, and add a MobileMe account using your AppleId. Once added, you just use a single click to enable this feature.

To track the device, remote-lock it, or remote-wipe the data, you can log in from the Apple MobileMe portal, again using your AppleId. You can also download the “Find iPhone” application and track the device from another iPhone, iPad, or iPod Touch.

One issue I did notice is that you have to have your AppleId match your e-mail address. When I tried to set up my iPhone with an AppleId that was a nickname and not an e-mail it came back with a message saying “This AppleId does not support this feature”. Fortunately, you can log in to the Apple website, and as long as your e-mail isn’t attached to a different AppleId already, you can change the AppleId to match your e-mail.

One ‘creepy’ side effect of all of this is that since my wife and I both have an iPhone 4, they can actually be set up to track each other. In other words, you can always find out where your spouse is. For children, though, this would be an excellent feature, since you can find out where they are without interrupting them. The only problem is there’s no way to lock this feature as ‘always on’. Your children can easily turn this feature off and a stranger who finds your device can disable it before you have had a chance to remotely wipe your personal data. One major improvement would be a password requirement to enable/disable this feature on the iPhone.

Update 11/28/2010: One reader pointed out you can enable “Restrictions” under “General” settings that allows users to fully use the iPhone but prevents them from adding/removing accounts. This essentially allows you to keep the MobileMe tracking feature enabled at all times. In the event of a loss, the phone can be reliably wiped remotely although this does not prevent the user from wiping it themselves with iTunes. It does give you piece of mind, though, that you can block access to your personal data even if the iPhone is never returned.

AirPrint: Where’s Bonjour support?

Although Apple did add print capabilities with the iOS 4.2 update, they are limited to “AirPrint compatible” printers connected to a computer, of which there are few. Surprisingly, printing to a Bonjour printer connected via an Airport Extreme router is not supported. Also, direct printing via IP address to a networked printer is not supported. I am mystified that Apple released WiFi printing without either of those two obvious features, but we’ll have to wait for future versions to get more useful print options.

iPad: Screen-locking switch, we hardly knew ye

The most disappointing feature of the update is Apple reconfigured the screen lock button on the side of the iPad, the one that keeps it in the same orientation now matter how you hold it, to be a volume mute button. I have already heard feedback from friends that agree this was a terrible idea. Trying to use the iPad in bed can be problematic as holding any direction but right-side-up can cause the orientation to change. I would not have minded this change if they had at least left a software option to switch it back, but so far no such option exists. It’s a shame, as I suspect my iPad will be a lot less user-friendly without it.

Conclusion

Overall, the iOS 4.2 adds welcome additions to the iPhone, iPad, and iPod Touch. I considered not updating the iPad to keep the screen-lock feature, but decided in the end that the benefits outweighed what I was losing. I really like the free tracking service, since losing an iPhone is not uncommon and it gives me some peace of mind that there’s a chance my iPhone will be recovered if I were to send a message to the phone offering a reward. AirPrint is a nice change to the architecture and should allow more fluid printing across the iOS devices, with Apple likely rolling out additional support in months to come.

Adobe Axes Flash CS5 iPhone Exporter

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No Flash for Apple iPhone As previously reported, Apple has made it quite difficult for Adobe by banning its Flash CS5 Flash-to-iPhone converter a mere 4 days before the public release of Adobe Flash CS5. Nearly two weeks later, Adobe has responded by announcing they are ending development on the Flash CS5 iPhone compiler.

Mike Chamber, the Adobe Flash Platform project manager, made the announcement in his blog, saying:

    While it appears that Apple may selectively enforce the terms, it is our belief that Apple will enforce those terms as they apply to content created with Flash CS5. Developers should be prepared for Apple to remove existing content and applications (100+ on the store today) created with Flash CS5 from the iTunes store. We will still be shipping the ability to target the iPhone and iPad in Flash CS5. However, we are not currently planning any additional investments in that feature.

Mike also comments about the merits of the endeavor:

    So, was all of the work on the iPhone packager a waste of time and resources? No, I don’t believe so. We proved that:

      1. There is no technical reason that Flash can’t run on the iPhone
      2. Developers can create well performing and compelling content for the device with Flash

While I understand he’s trying to find a silver lining in this murky cloud, I don’t think anyone ever questioned Flash’s ability to run on an iPhone. Steve Jobs seemed more concerned with Flash’s likelihood to drain battery life than with its ability to run properly.

Finally, Mike writes that if Apple won’t have them, they will be pushing forward with the release of Flash for the Google Android.

There hasn’t been a public fight between two big powerhouses like Adobe and Apple in recent memory and it betrays the two companies’ roots. Once upon a time, Adobe’s Photoshop product was the reason you bought a Mac. It was Apple’s biggest competitive advantage, at a time when it didn’t have many. As the Adobe creative suite grew, the number of designers dependent on Apple’s products grew with it. It is hard to imagine that two companies who evolved together and owe each other for their success could have such a falling out. If Adobe really wanted to hurt Apple, they could stop releasing their creative suite products for Mac. While last month this would have sounded like an outlandish prospect, this month after such a public feud between the two companies, it seems well within the realm of possibilities.